POLICY RETURN, REFUND
1. RETURNS AND REFUNDS
www.artshoppy.com has a “no questions asked return and refund policy” which entitles all users who have purchased a product on the Site to return the product at the time of delivery if they are not satisfied with the quality of the product. Any item found faulty on delivery should be reported to the Company within 14 days of delivery including any holidays. This must be notified to Us via email and the Product must be shipped back to Us. This will be communicated during request raised for return or refund. The Return of a defective Product needs to be initiated within 24 hours from when it was delivered. This will include any holidays and weekends. Goods must not be damaged after the delivery. The Original bill of the Product must be returned along with the Product.
We will take the returned product back with us and grant credit for the value of the returned product, which will be credited to your account. Such credit shall be available and may be used to pay any subsequent invoice. If the Customer demands a refund or in any case the Company is not able to replace the Products returned by the Customer, the Company shall refund the full amount refund paid by the Customer and shall be equivalent to the transaction price received by the Company in Indian Rupees. All refunds shall be made through payment facility using NEFT / RTGS or any other online banking / electronic funds transfer system approved by Reserve Bank India (RBI).
After placing an order, if the Customer wishes to cancel the order, the Customer shall call on +91 8448448799 or send an email to [email protected] along with the details of the order that need to be cancelled and can ask for cancellation of the order by mentioning a valid reason. You can cancel your order online within 24 hours of placing the order. Your entire order amount will be refunded. In case the item You have ordered has been shipped but has not yet been delivered to You, You cannot cancel the order. When a cancellation is accepted by the Company, Your refund will be processed once we receive the originally ordered product back through courier. Refund will be made in the same form in which the payment has been received within 7 working days.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a tractable method to mail your return. Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your refund/exchange. Please allow at least 7 days from the receipt of your item to process your refund and exchange. [Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.] [We will notify you by email when your return has been processed.]
We will gladly credit Your bank account with the order amount for Your next purchases. Unfortunately, an order cannot be cancelled once the item has been delivered to you.
In case of any conflict between this policy and our Terms of Service, the latter shall prevail.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
6. Please Note
Sale items are FINAL SALE and cannot be returned.
If you have any questions concerning our return policy, please contact us at: Call us on +91 8240573050 or Whats app to +91 8240573050 or email us to [email protected]